Refund Policy — OG Fit
← Legal Last updated 26 July 2026

Refund Policy

Application: OG Fit Effective date: 26 July 2026

1. Current status

OG Fit is currently provided free of charge, on both the web app and the Android app on Google Play. There are no subscriptions, one-off purchases or in-app payments at this time, and therefore no charges are made and no refunds are due.

This Policy is published in advance so that the terms are transparent if and when paid plans are introduced. It forms part of our Terms & Conditions.

2. Terms that will apply to future paid plans

2.1 Before you pay

Prices, billing period, renewal behaviour, applicable taxes (including Indian GST where applicable) and the exact features included will be shown clearly before you confirm any purchase. You will always have to take an explicit action to subscribe.

2.2 Cooling-off / satisfaction window

Where you purchase a subscription directly from us, you may request a full refund within 7 days of the initial charge if you are not satisfied, provided the request is made in good faith. Consumers in the EEA and the UK retain their statutory right of withdrawal within 14 days; note that where you ask us to begin providing digital services immediately, that right may be reduced once the service has been fully performed, as permitted by law.

2.3 Renewals

Renewal charges are generally non-refundable. However, if you were charged for a renewal you did not intend and you contact us within 7 days of the charge and have not materially used the service in that period, we will normally issue a refund.

2.4 Always refundable

We will refund in full, regardless of the windows above, where:

  • you were charged in error or charged twice;
  • an unauthorised charge was made on your account;
  • a paid feature was materially unavailable or non-functional for a prolonged period and we could not resolve it;
  • a refund is required by applicable consumer law.

2.5 Not refundable

  • partially used billing periods after the applicable window has expired, except where required by law;
  • charges where the account was terminated for breach of the Terms or the Acceptable Use Policy;
  • dissatisfaction with fitness results, which depend on your own training and are outside our control;
  • purchases made through the Google Play Store, which are governed by Google Play's refund rules — please request those refunds directly through Google Play.

3. Cancellation

You may cancel a subscription at any time from your account settings, or through Google Play if you subscribed there. Cancellation stops future billing; your access continues until the end of the period you have already paid for. Cancelling is not by itself a refund request.

4. How to request a refund

Email app@ogfit.pro from the address associated with your account, including the transaction date, amount and reason. We will acknowledge within 3 business days and decide within 10 business days. Approved refunds are returned to the original payment method; the time for funds to appear depends on your bank, payment provider or Google Play, typically 5–10 business days.

5. Changes

We may update this Policy. The version in force at the time of your purchase governs that purchase.

Contact

  • Owner / Data Controller: Rahul Gautam (sole proprietor), operating "OG Fit"
  • Address: F1 Dwarika Dham Colony, Meerut 250001, Uttar Pradesh, India
  • Email: app@ogfit.pro
  • Website: https://ogfit.pro/

We aim to respond to all privacy and legal enquiries within 30 days.